Terms and Conditions

Last Updated: November 2025

Welcome to Tello, owned and operated by S.K. and Company (“we,” “our,” “us”).
By accessing or using our website https://tello.skumbrella.in (the “Site”), you agree to comply with and be bound by the following terms and conditions.
Please read them carefully before using our website or placing an order.

If you do not agree to these Terms, please do not use our Site or services.

1. Company Information

Business Name: S.K. and Company
Brand Name: Tello
Registered Address: 419/F, Joshiwadi, Kalbadevi Road, Mumbai – 400002
Customer Care: 022-40025157
Support: +91 9819672042
Email: skco123@hotmail.com
Website: https://tello.skumbrella.in

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

• You have the legal capacity to enter into a binding contract.

• You agree to provide accurate, current, and complete information while placing an order or creating an account.

3. Products and Services

• All products displayed on our website are subject to availability.

• We reserve the right to modify, discontinue, or update any product, price, or offer at any time without prior notice.

• Product images are for representation purposes only. Actual colors and packaging may vary slightly due to lighting or screen settings.

4. Pricing and Payment

• All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes (unless stated otherwise).

• We accept prepaid payments only through secure online payment gateways.

• Cash on Delivery (COD) is not available.

• In case of payment failure, the order will not be processed.

• We reserve the right to cancel any order if fraudulent activity is suspected.

5. Shipping and Delivery

• Orders are processed within 1–2 business days after payment confirmation.

• Delivery timelines may vary based on your location and courier partner performance.

• Detailed shipping information is available in our Shipping Policy.

6. Returns, Refunds, and Replacements

Our Return & Refund Policy outlines the process and conditions for product returns or refunds.
Please review it carefully before making a purchase.

7. User Accounts

• You may create an account for faster checkout and order tracking.

• You are responsible for maintaining the confidentiality of your login credentials.

• We are not liable for any unauthorized activity conducted through your account.

8. Intellectual Property

• All content on this website, including text, images, logos, designs, graphics, and product descriptions, is the intellectual property of S.K. and Company (Tello).

• You may not copy, reproduce, distribute, or modify any content without prior written consent.

9. Prohibited Activities

You agree not to:

• Use the website for fraudulent or unlawful purposes.

• Interfere with the website’s functionality, servers, or security systems.

• Copy, scrape, or use automated bots to collect data from the website.

• Misrepresent yourself or use false information while purchasing.

10. Limitation of Liability

• S.K. and Company shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

• We are not responsible for any delays, delivery issues, or damages caused by third-party logistics providers.

11. Indemnification

You agree to indemnify and hold S.K. and Company (Tello) harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or violation of these Terms.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of those external sites. Access them at your own risk.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Modifications to Terms

S.K. and Company reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Changes will be effective immediately upon posting on this page.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
📧 Email: skco123@hotmail.com
📞 Customer Care: 022-40025157
📱 Support: +91 9819672042

✅ Tello by S.K. and Company – Quality, Trust, and Timely Delivery.