Privacy Policy
Last Updated: November 2025
At Tello (owned by S.K. and Company), your privacy is our top priority.
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from https://tello.skumbrella.in (the “Site”).
By using our website, you consent to the terms of this Privacy Policy.
1. Company Information
Business Name: S.K. and Company
Brand Name: Tello
Registered Address: 419/F, Joshiwadi, Kalbadevi Road, Mumbai – 400002
Customer Care: 022-40025157
Support: +91 9819672042
Email: skco123@hotmail.com
Website: https://tello.skumbrella.in
2. Information We Collect
We collect information to provide and improve our services, process orders, and enhance your shopping experience.
Information collected includes:
a. Personal Information
When you visit or make a purchase, we may collect:
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Name
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Phone number
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Email address
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Billing and shipping address
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Payment details (processed securely through payment gateways)
b. Non-Personal Information
We also collect certain non-identifiable data automatically, such as:
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Browser type and version
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IP address
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Device information
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Pages visited and duration of visit
This information helps us analyze trends and improve our website performance.
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Send order updates and shipping confirmations
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Respond to your inquiries and provide customer support
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Improve our website’s functionality and user experience
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Send occasional updates, offers, or newsletters (only if you opt-in)
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Prevent fraudulent transactions and ensure data security
4. Payment Information
All online payments on Tello are processed through secure and verified third-party payment gateways.
We do not store or have access to your complete credit/debit card, UPI, or banking details.
Your payment details are encrypted and handled directly by the payment provider under strict data protection standards.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
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Remember your preferences
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Analyze site traffic
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Display relevant offers and recommendations
You can manage or disable cookies through your browser settings. However, some parts of the site may not function properly if cookies are disabled.
6. Data Security
We take appropriate measures to protect your personal information, including:
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SSL (Secure Socket Layer) encryption
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Secure hosting environment
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Limited access to sensitive data
While we strive for the highest security standards, no online transmission is 100% secure, and we cannot guarantee absolute protection.
7. Sharing of Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties.
However, we may share data with:
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Trusted courier and logistics partners (for order delivery)
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Payment gateways (for payment processing)
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Technical or marketing service providers who assist us in running our website
All partners are bound by confidentiality and data protection agreements.
8. Your Rights
You have the right to:
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Access and review the personal information we hold about you
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Request correction or deletion of your data
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Opt out of marketing emails or promotional communications
To exercise these rights, please contact us at skco123@hotmail.com.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of those third-party sites.
We recommend reviewing their privacy policies before sharing any information.
10. Retention of Information
We retain your personal information only as long as necessary to:
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Complete transactions
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Provide services
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Meet legal, accounting, or tax requirements
After that, data is securely deleted or anonymized.
11. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If you believe a minor has provided us information, please contact us, and we will promptly delete it.
12. Policy Updates
S.K. and Company reserves the right to modify or update this Privacy Policy at any time without prior notice.
Changes will be reflected on this page with a new “Last Updated” date.
13. Contact Us
For any privacy-related questions, data access requests, or complaints, please contact us:
📧 Email: skco123@hotmail.com
📞 Customer Care: 022-40025157
📱 Support: +91 9819672042
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM
✅ Tello by S.K. and Company – Safe Shopping. Trusted Experience. Secured Data.
Visit us at https://tello.skumbrella.in